Chapter 1: The happiest place on earth (L’endroit le plus heureux au monde)!

I invite you to join me on a journey to discover my personal brand: a unique combination of skills, experiences, values, personality, and reputation that defines how you show up in the world and how others perceive you. In our origin story, it’s evident we are not defined by what we do, but who we are!
My journey into the world of hospitality started with a little magic—Disney magic, to be exact ✨.
On April 12, 1992, I stood proudly among 12,000 cast members as we opened EuroDisney and the Hotel New York just outside of Paris France. Fresh out of Disney University, I had no idea how profoundly this experience would shape not only my career but my identity. I learned the following fundamentals:
🏰 “The Guest is King.”
🚫 “No” is never the answer.
🤝 Teamwork is the heartbeat of excellence.
I began in Guest Services, and it was in Convention Services where I found my true calling. Planning global conferences in Paris, in French, and alongside teams from all over the world ignited something in me—a deep-rooted PASSION for the meetings and events industry and a commitment to service minded excellence that drives me today.
Those early days laid the foundation for a career that would span countries, cultures, and decades. What started as magic has evolved into mastery.
✨ Stay tuned as I share the journey behind my personal brand.